General Terms and Conditions (GTC)
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Scope
These General Terms and Conditions apply to all orders placed by consumers within the meaning of Section 13 of the German Civil Code (BGB) through our online shop.
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Contracting Party
The purchase agreement is concluded with:
Y. Borhani GmbH
Brook 7
20457 Hamburg
Germany
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Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to place an order.
By clicking the order button, you submit a binding offer to purchase the goods contained in the shopping cart. Immediately after submitting the order, you will receive an automatic confirmation by email. This receipt of order does not yet constitute an acceptance of your offer.
The purchase agreement is only concluded by a separate order confirmation, shipping confirmation, or delivery of the ordered goods.
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Prices and Shipping Costs
All prices stated include statutory value added tax. Additional shipping costs will be shown separately during the ordering process before you submit your order bindingly.
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Delivery and Delivery Restrictions
Delivery is exclusively made to delivery addresses within Germany.
The estimated delivery time is generally three to five business days, unless a different delivery time is stated for the respective product or during the ordering process.
Should an ordered product exceptionally not be available, we will inform you immediately. In this case, any payments already made will be refunded immediately.
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Payment Terms
The payment methods displayed in the online shop and during the ordering process are available to you.
If the payment method advance payment is selected, the full invoice amount must be paid within seven days of the conclusion of the contract. The bank details required for payment will be provided to you with the order confirmation.
Unless otherwise stated for the selected payment method, the invoice amount becomes due immediately upon the conclusion of the contract.
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Retention of Title
The delivered goods remain our property until full payment of the purchase price has been received.
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Right of Withdrawal
Consumers are entitled to the statutory right of withdrawal. For details on the requirements, deadlines, and consequences of withdrawal, please refer to the withdrawal policy published on our website.
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Warranty
Statutory warranty rights apply.
For handmade and older rugs, slight variations in color, shape, size, texture, and pattern may occur. Such product- and craft-related characteristics do not constitute a defect, provided the goods do not deviate from the agreed quality.
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Dispute Resolution
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
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Contract Language and Contract Text
The language available for the conclusion of the contract is German.
The order data as well as these General Terms and Conditions will be transmitted to you by email as part of the order processing. You can view the currently applicable version of the GTC at any time on our website.
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Applicable Law
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
If you are a consumer and have your habitual residence in another state, the mandatory consumer protection provisions of that state remain unaffected by the above choice of law.
As of: August 2026