Prices and Payment Terms

1. Prices
   All prices stated are in euros and include the applicable statutory value added tax. Shipping costs may apply in addition to the price of the goods and will be shown separately during the ordering process.

2. Shipping costs
   The applicable shipping costs and available shipping methods can be found on our website under “Shipping & Returns” and will be shown to the customer in the shopping cart.

3. International deliveries
   Additional costs (e.g. customs duties, import charges or taxes) may apply to deliveries outside the European Union and must be paid by the customer directly to the relevant customs or tax authority. These charges are in addition to the purchase price and shipping costs and are beyond the seller's control.

4. Payment methods
   Payment can be made by:

   • Advance payment by bank transfer (IBAN and BIC will be provided in the order confirmation; only SEPA transfers are accepted, free of charge for the recipient),

   • PayPal,

   • Voucher code (see section 5),

   • as well as other payment methods shown during the ordering process (e.g. credit card, Sofort transfer, Klarna).

5. Vouchers
   Vouchers can be redeemed during the ordering process. Any remaining balance will be issued as a new voucher by email. No cash refunds or interest will be provided. Only one voucher code can be used per order. Further terms and conditions are set out in the respective voucher.

6. Payment deadline for advance payment
   If “advance payment” is selected as the payment method, the invoice amount must be paid within 7 days of receipt of the order confirmation. The goods will be reserved for the customer for this period. If payment is not received on time, the seller reserves the right to withdraw from the contract.

Shipping Terms

Thank you for shopping at [Shopname]. Our current shipping terms are set out below:

1. Processing time

Orders are generally processed within 1–2 business days of receipt of payment. Delays may occur during periods of high order volume. We will inform you by email if shipping is significantly delayed.

2. Shipping costs & delivery times

The exact shipping costs will be shown at checkout.

3. Delivery

Our shipping partners will deliver to the delivery address provided by the customer. Collection is only available by prior arrangement.